Question 1

WHAT ABOUT SALES TAX?

Accepted Answer

I am required by law to collect 6.75% Sales Tax on the purchase price.
Please note that some states charge Sales Tax on shipping also

Question 2

HOW IS THE JEWELRY PACKAGED?

Accepted Answer

Standard packaging is your item wrapped in tissue in a smooth burlap drawstring bag, with a signed card, packed with bubble wrap in a cardboard box.

Question 3

DO YOU OFFER GIFT-WRAPPING?

Accepted Answer

Yes I do, and gift-wrapping is free!

Smaller items are presented in a velvet-lined kraft gift box, tied with a hemp string bow and a signed card

Items like the larger hammered aluminum necklaces come in a hand-made linen bag with a hemp string bow and a signed card.

Larger items may require additional shipping, and I will of course let you know the cost before mailing.

Question 4

DO YOU DO CUSTOM JEWELRY PIECES?

Accepted Answer

Yes, it's my favorite thing to create a unique piece especially for my clients!
Just call, text, live chat or email with your wishlist and I'll sketch a design free of charge

Question 5

HOW LONG WILL IT TAKE TO GET MY ORDER?

Accepted Answer

In-stock items usually ship the next business day, and it generally takes 3-5 business days to be delivered, depending on your location.
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Made to order items, of course, take longer, and I can be more specific about the production time when you order, so you will know when it is expected to ship!

Question 6

WHAT IF I LIKE A JEWELRY DESIGN, BUT PREFER DIFFERENT STONES OR COLORS?

Accepted Answer

No problem, I can do that for you! Just let me know your preferences by phone, chat or email, and I will customize the design to your taste!

Question 7

WHAT ARE THE FEATURES OF ALUMINUM WIRE?

Accepted Answer

I only use premium anodized aluminum wire, which is hypoallergenic for sensitive skin.

It is very lightweight, which means it is comfortable to wear, and because of its lighter weight, I can incorporate larger stones and more interesting wire shapes into the designs.

Aluminum wire is very easy care, because unlike sterling silver wire, it does not tarnish, so it retains its original shine and sparkle

Question 8

WHAT EXACTLY IS 14K GOLD-FILLED WIRE?

Accepted Answer

Unlike gold-plated wire, 14K Gold-Filled wire is a thick sheet of 14K gold pressure-bonded with heat to a metal core.
It has 100x more gold alloy than gold-plating.
Like solid 14k gold, it is hypoallergenic, tarnish-resistant, and does not flake or turn colors.
Gold-filled wire is actually the very best choice for wire-wrapped jewelry, as solid gold is too soft and will not hold it's shape!

Question 9

HOW DO I CARE FOR MY JEWELRY?

Accepted Answer

Just the same as for any fine jewelry!

I recommend not getting the jewelry or leather cords wet (eg with hairspray or perfume), and I take the finger rings off when washing my hands, but that's all the care you need!

Question 10

DO YOU OFFER RETURNS?

Accepted Answer

I am not offering returns at present, but please, if you have any concerns at all, don't hesitate to contact me and I will do my very best to resolve any issues.

Question 11

DO YOU OFFER GIFT CARDS?

Accepted Answer

I certainly do!

An attractive gift card in the amount of your choice, can be sent to your recipient by email, or as a hard copy by USPS.

If you are local to Beaufort NC, you can also pick up the gift card in a gift box.

Coastal Jewelry

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