Help Center
Just about everything you need to know!
SHIPPING
Shipping is $10 flat rate via USPS Priority Mail with tracking.
This is the shipping cost only - I don't charge any handling fee.
I combine shipping for multiple items purchased at the same time
Shipping is FREE for orders over $300!
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WHAT ABOUT SALES TAX?
I am required by law to collect 6.75% Sales Tax on the purchase price.
Please note that some states charge Sales Tax on shipping also
HOW IS THE JEWELRY PACKAGED?
Standard packaging is your item wrapped in tissue in a smooth burlap drawstring bag, with a signed gift card, packed with bubble wrap in a cardboard box.
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DO YOU OFFER GIFT-WRAPPING
Yes I do!
For an extra $10, your item will be presented in a wooden box with a clear sliding lid, lined with burlap and wrapped with a hemp string ribbon with tiny shells on the ends
DO YOU DO CUSTOM JEWELRY PIECES?
Yes, it's my favorite thing to create something especially for my clients!
Just call, text, live chat or email with your wishlist and I'll sketch a design free of charge
HOW LONG WILL IT TAKE TO GET MY ORDER?
In-stock items usually ship the next business day, and it generally takes 3-5 business days to be delivered, depending on your location.
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Made to order items, of course, take longer - for instance, a pendant takes at least 10 hours to design and create, but I aim to get a new piece completed in about 5 days. It can be a bit more or less depending on how many jewelry pieces I am working on.
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I can be more specific about the production time when you order, so you will know when it is expected to ship
WHAT IF I LIKE A JEWELRY DESIGN, BUT PREFER DIFFERENT STONES OR COLORS?
No problem, I can do that for you!
DO YOU OFFER DISCOUNTS ON MULTIPLE ITEMS?
Yes!
Buy any 2 items and get 5% off
Buy any 3 items and get 10% off
Buy any 4 items and get 15% off
WHAT EXACTLY IS 14K GOLD-FILLED WIRE?
Unlike gold-plated wire, 14K Gold-Filled wire is a thick sheet of 14K gold pressure-bonded with heat to a metal core.
It has 100x more gold alloy than gold-plating.
Like solid 14k gold, it is hypoallergenic, tarnish-resistant, and does not flake or turn colors.
Gold-filled wire is actually the very best choice for wire-wrapped jewelry, as solid gold is too soft and will not hold it's shape!
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HOW DO I CARE FOR MY JEWELRY?
Just the same as for any fine jewelry - 14k Gold-Filled wire is hypoallergenic and like solid gold, is highly tarnish-resistant. I recommend not getting the jewelry or leather cords wet (eg with hairspray or perfume), and I take the finger rings off when washing my hands, but that's all the care you need!
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DO YOU OFFER RETURNS?
I am not offering returns at present, but please, if you have any concerns at all, don't hesitate to contact me and I will do my very best to resolve any issues.